Salesforce Certified Education Cloud Consultant Actual Exam Questions

Last updated on Nov. 15, 2025.

Topic 1 - Exam A

Question #1 Topic 1

University department staff members want to track communication efforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth).
Which of these features should the consultant recommend?

  • A. Salesforce Inbox
  • B. Campaigns
  • C. Experience Cloud Audiences
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Correct Answer: B 🗳️

Question #2 Topic 1

A college plans to implement Student Success Hub and wants to configure Pathways to support students in their academic journey.
What should be considered when implementing Pathways?

  • A. Pathways uses Program Plan and Plan Requirement records.
  • B. There is a limit to the number of Plan Requirement records.
  • C. There are only two levels of Program Plan requirements in Pathways.
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Correct Answer: A 🗳️

Question #3 Topic 1

An academic advisor is preparing for a meeting with a student. The advisor wants to review the classes associated with the student’s course of study to ensure the student is on track for graduation. The advisor plans to review the academic options with the student using Salesforce.
Which functionality should a consultant recommend?

  • A. Affiliation
  • B. Academic Program
  • C. Pathways
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Correct Answer: C 🗳️

Question #4 Topic 1

The Advancement office plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters. The marketing staff and advancement officers want to retain all contact data and email activity, including Individual Email Result (IER) data. The system admins and CRM team want to avoid unnecessary data storage.
Which data management strategy should the consultant consider?

  • A. Create a Query Plan for old data.
  • B. Use Data Studio to process old data.
  • C. Implement an archiving strategy for old data.
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Correct Answer: C 🗳️

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