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Exam C1000-172 topic 1 question 51 discussion

Actual exam question from IBM's C1000-172
Question #: 51
Topic #: 1
[All C1000-172 Questions]

A data analyst working for a retail company uses IBM Cloud Watson Discovery service to analyze client data. The company’s customer support team has been experiencing an increase in customer complaints regarding delayed deliveries. The analyst has been asked to identify the root cause of this issue.
Which feature of Watson Discovery would be most helpful in this situation?

  • A. AI-powered search engine
  • B. Natural language processing
  • C. User behavior tracking
  • D. Pattern and trend analysis
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Suggested Answer: D 🗳️
by Malex68 at Oct. 22, 2025, 5:52 a.m.

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Malex68
1 month ago
Selected Answer: D
IBM Watson Discovery is an AI-powered data analysis service that can extract insights, patterns, and trends from structured and unstructured data (emails, chats, logs, documents, etc.). In this case, the data analyst is asked to identify the root cause of increased delivery delays, which requires detecting patterns and correlations within customer data — exactly what pattern and trend analysis is designed to do.
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