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Exam Certified Platform App Builder topic 1 question 529 discussion

Actual exam question from Salesforce's Certified Platform App Builder
Question #: 529
Topic #: 1
[All Certified Platform App Builder Questions]

Cloud Kicks (CK) captures all shipping information in a custom object called Shipments__c. CK's app builder is tasked with creating an approval process to ensure department members can approve all overnight shipments.

Where should the app builder route the approval request?

  • A. Public group
  • B. Queue
  • C. Hierarchy field
  • D. Role
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Suggested Answer: B 🗳️
by 9c2cacd at June 20, 2024, 6:15 a.m.

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evilmax
3 weeks, 1 day ago
Public group is the best option to route the approval request for overnight shipments. Public groups can include users, roles, or other groups. Queues are used to assign ownership of records to a group of users, not for approval processes. Hierarchy field and role are not flexible enough to include only the department members.
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