Exam 312-39v2 topic 1 question 84 discussion

A large financial services company has experienced an increasing number of sophisticated cyber threats targeting its critical assets. The company has a Security Operations Center (SOC) that primarily focuses on log collection and basic threat monitoring. However, recent security incidents have revealed gaps in its ability to detect and respond to advanced threats proactively. Senior management has decided to enhance the SOC's maturity by adopting the SOC Capability Maturity Model (CMM). The SOC team conducted an initial assessment using the CMM framework and found that their current state aligns with Level 1. The organization aims to reach Level 3. To achieve this, the SOC must enhance incident response procedures, improve threat intelligence integration, and establish key performance metrics. Additionally, the organization plans to automate incident triage, implement behavior-based analytics, and establish a continuous SOC training program. Based on the SOC Capability Maturity Model, which of the following should be the first priority in transitioning the SOC from Level 1 to Level 3?