Exam PMP topic 1 question 237 discussion

Actual exam question from PMI's PMP

Question #: 237
Topic #: 1

The change control board (CCB) has approved a change request to add a new component within a product. The operations manager discovers the change after its approval and complains that the implementation of the change will cause significant disruption to the production line.
What should the project manager do first?

A. Formally acknowledge the operation manager's concerns and raise a new risk that the project may deliver late and over budget due to manufacturing difficulties.
B. Escalate the issue to the project sponsor, as the decision to add the component brings many benefits even though it will be disruptive to the production line.
C. Lead a root cause analysis workshop with the design team to identify the failures that led to the decision to add a component that was not compatible with the production line.
D. Meet with the operations manager to explain the background for the change and understand the operation manager's concerns about the change.

Show Suggested Answer

Suggested Answer: D 🗳️

by Alizade at March 31, 2023, 11:03 a.m.

Comments

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RedRosie

19 hours, 57 minutes ago

Selected Answer: D

D before C

upvoted 1 times

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K91

8 months, 3 weeks ago

Selected Answer: D

"First" is the key. C seems important, but D should be done first.

upvoted 2 times

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krispara

11 months ago

Selected Answer: D

"First" - D, if there is a failure then go with "C"

upvoted 2 times

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HamedNik

2 years ago

Selected Answer: C

WHY NOT C?

upvoted 2 times

RKennessy

1 year, 3 months ago

a root cause analysis will be useful for preventing similar issues in the future but It is not the most immediate or effective response to the current problem. D is the best Answer in my opinion as it emphasizes stakeholder communication and collaboration

upvoted 1 times

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