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Exam CIS-SAM topic 4 question 92 discussion

Actual exam question from ServiceNow's CIS-SAM
Question #: 92
Topic #: 4
[All CIS-SAM Questions]

Which of the following reasons could apply when a remediation option has an ‘In Progress’ status? (Choose two.)

  • A. Workflow(s) or process(es) have been initiated to allocate software rights
  • B. Rights are now available and can be consumed during reconciliation
  • C. Workflow(s) or process(es) have been initiated to purchase software rights
  • D. Workflow(s) or process(es) have been initiated to harvest software rights
  • E. Customer instance is pending updates to CDS Server
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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Karmenka
Highly Voted 1 year, 2 months ago
C, D: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/solution-brief/sb-sam-remediation-options.pdf
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MattMeyer2022
Most Recent 2 weeks, 1 day ago
Selected Answer: A
IT's A and D The two reasons that could apply when a remediation option has an ‘In Progress’ status are: A. Workflow(s) or process(es) have been initiated to allocate software rights Because the allocation process involves steps that may not be immediate (such as approvals, tasks being completed, or system updates), the status is set as "In Progress" until the allocation is finished. D. Workflow(s) or process(es) have been initiated to harvest software rights Similarly, harvesting (reclaiming unused software rights) often involves automated or manual workflows that are not instantaneous. The remediation option remains “In Progress” while these workflows complete.
upvoted 1 times
MattMeyer2022
1 week, 5 days ago
EDIT - A and C The following reasons could apply when a remediation option has an ‘In Progress’ status: A. Workflow(s) or process(es) have been initiated to allocate software rights C. Workflow(s) or process(es) have been initiated to purchase software rights These options indicate that action is actively being taken (via workflows or processes) to resolve the issue, which would place the remediation in an ‘In Progress’ state.
upvoted 1 times
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2ee7b4f
10 months, 1 week ago
Selected Answer: C
"Choose 2" and yet answer is only 1.
upvoted 1 times
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