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Exam CPIM topic 1 question 180 discussion

Actual exam question from APICS's CPIM
Question #: 180
Topic #: 1
[All CPIM Questions]

A firm establishes percentage of order cycles rather than out-of-stock units as the measure of customer service. If the firm has an annual demand of 10,400 units and a fixed order quantity of 200 units and is out of stock for six of its order cycles, what is its level of customer service?

  • A. 11.5%
  • B. 33.3%
  • C. 66.7%
  • D. 88.5%
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Suggested Answer: C 🗳️
by Quoc0701 at Sept. 27, 2025, 7:48 a.m.

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89be026
4 days, 11 hours ago
Selected Answer: D
Total number of Cycle is 52 (10400/200) , Stock out = 6, Fully served = 46 (52-6) So customer service level is = 46/52 = 88.5%
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