I think the correct answer should be A. Exhibit 1-36 in Module 1, pg. 181, there is a list of tangible benefits of IT investments and it makes no mention of easier financial reporting. However, it does mention greater financial returns, which can be attributed to lower cots, including transaction costs.
I think the correct answer is A. Investing in technology results in lower transaction cost as it replaces in not only manual processes (which involves additional manpower) but also reduces uses of resources (e.g. papers, writing materials, physical files, etc). It also improves speed of transactions which means that allot more transactions can be performed within a very short time, thus releasing resources for use in other activities.
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