A help desk ticket case type is defined as follows: If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
Without knowing what "B" is (e.g., a choice in a multiple-choice question, a variable in a formula, a specific argument, etc.), and what the surrounding context or question is, I cannot explain why it might not be the correct or desired answer.
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So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
NagaoShingo
1 week, 4 days agoOsamaB
1 year, 4 months agoNagaoShingo
1 week, 4 days agoSergio2825
1 year, 5 months ago