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Exam PEGAPCBA87V1 topic 1 question 21 discussion

Actual exam question from Pegasystems's PEGAPCBA87V1
Question #: 21
Topic #: 1
[All PEGAPCBA87V1 Questions]

How do you guide users through an application form without requiring user training?

  • A. Add an instruction to the assignment.
  • B. Add an optional action to the case to explain the task.
  • C. Add the corresponding step to an appropriate stage.
  • D. Send a notification to the assigned user.
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Suggested Answer: C 🗳️

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MK_1992
Highly Voted 2 years, 4 months ago
Answer is A .. add instructions to assignment
upvoted 5 times
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PKVBA
Most Recent 2 months, 3 weeks ago
Selected Answer: A
A. Add an instruction to the assignment ✅ – This displays guidance inline on the assignment so the user can follow it while completing the task. B. Add an optional action ❌ – Optional actions are for extra tasks; they do not actively guide the user through the main form. C. Add the corresponding step to a stage ❌ – Stages define the life cycle but do not provide step-by-step guidance to the user. D. Send a notification ❌ – Notifications alert the user but don’t guide them in context while completing the form.
upvoted 1 times
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C (25%)
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