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Exam ITILFND V4 topic 1 question 249 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 249
Topic #: 1
[All ITILFND V4 Questions]

What role would be MOST suitable for someone with experience of managing relationships with various stakeholders, including suppliers and business managers?

  • A. Service level manager
  • B. Service desk agent
  • C. Change authority
  • D. Problem analyst
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Suggested Answer: A 🗳️

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Moses99
3 months, 3 weeks ago
Selected Answer: A
A Service Level Manager is responsible for managing relationships with customers and stakeholders to ensure that service level agreements (SLAs) are defined, agreed upon, monitored, and reviewed. This role heavily involves communication and negotiation with both internal (business managers) and external (suppliers) stakeholders.
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Tlab97271
1 year, 4 months ago
A. Service level manager
upvoted 1 times
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