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Exam GCP-GCX topic 1 question 130 discussion

Actual exam question from Genesys's GCP-GCX
Question #: 130
Topic #: 1
[All GCP-GCX Questions]

What is the correct statement about Divisions?

  • A. A user can belong to more than one Division
  • B. Users can only access the Division they belong to
  • C. Transactional objects (Interactions) are not division-aware
  • D. A User can belong to only one Division, but can access as many divisions as needed.
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Suggested Answer: D 🗳️
by SGV94 at April 4, 2024, 1:47 p.m.

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b272bd0
3 months, 3 weeks ago
Selected Answer: A
Yes, in Genesys Cloud, a user can belong to multiple divisions. While objects within a division (like queues or flows) are typically restricted to a single division, users can be granted access to multiple divisions, allowing them to interact with resources across different parts of the organization. This is useful for scenarios where users need to manage or interact with resources in different business units or geographic locations.
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SGV94
1 year, 1 month ago
Selected Answer: D
D: Although an object belongs to a single division, Genesys Cloud does not restrict the number of divisions to which a user can have access.
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