Phone configuration consists of two steps. First, you create a base settings configuration. Then, you create a phone and assign it a base settings configuration.
The phone settings allow you to identify a specific phone and then configure how that phone is to operate in Genesys Cloud by assigning it a corresponding base settings configuration.
Phone configuration consists of two steps. First, you create a base settings configuration. Then, you create a phone and assign it a base settings configuration.
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